All returns must have a return authorization number assigned by us. Email us at email@example.com to discuss returns. All returns must be assigned an authorization number within 10 days of receipt of merchandise.
An RA will allow us to discuss the best option for the return.
Please include order number and product description on all communications.
Only unused merchandise may be returned. Any item that has had the batteries installed is considered used merchandise. All clothing and footwear purchases are final.
All returns may be subject to a minimum 15% restocking fee.
Shipping charges are NON-REFUNDABLE on returns.
Product returned incomplete (parts missing, partial furniture set, altered from original condition, original packaging destroyed or not included, ect) will receive a partial or no refund or returned to you at your expense. This includes manufacturer's packaging as well. If you wish to have the product returned to you, shipping charges will apply.
All returns must be placed in a box to be shipped. Any item returned with a shipping label or tape/packaging on the original manufacturer's packaging will be refused.
Stocks, magazines, and any other and products cannot be returned if altered in any way including but not limited to filing, grinding, recoil or heat marks from firing. RETURNS MUST BE IN NEW, RESALABLE CONDITION- NO EXCEPTIONS.
Simply put, return items that way you would want them sent to you. We only accept and refund returns in new, resalable condition including packaging. Otherwise, only a partial or no refund will be issued or the product may be returned to you at your expense.
For defective or damaged items, please contact us at firstname.lastname@example.org. Shipping damage is the responsibility of the carrier. Contact us at the same email above if items are damaged in transit and we will contact the carrier.
Product warranty is clearly stated for many items that we offer. This warranty is between the manufacturer and the end user. We sell only name brand merchandise and we carefully analyze warranties before we offer items for sale. This protects both the seller and the buyer. Do not return any merchandise without receiving authorization. The product may need shipped to a return center or the manufacturer to exercise the warranty.